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KOÇ HEALTHCARE

Bodrum American Hospital

Newest addition to Koç Healthcare Institutions, Bodrum Hospital has been operational since 1997, becoming the most trustworthy healthcare provider for both locals and Bodrum holidayers.

Awards

– Joint Commission International December 2002, December 2005, January 2009, August 2012, July 2015, August 2018

– ISO 9001 Quality Management System October 2000, July 2003, May 2006, June 2009, March 2012

– ISO 14001 Environmental Management System March 2004, May 2007, April 2010, March 2013

– Cardiology Accreditation from the «European Association of Echocardiography» November 2010

– The Sleep Laboratory was accredited from the «Turkish Sleep Medical Association» November 2003

– ISO 27001 Information Security Management System, 2014

Koç University Hospital

Koç University Hospital became operational in September 2014 as a research and training hospital. Maintains reputable position by ensuring reliable patient care, mutual and transparent communication, continuous development while preserving international quality accreditations and standards.

Patient Experience Office

In keeping with its value-oriented approach, the American Hospital established Turkey’s first “Patient Experience Office” coordinated directly by it’s CEO. The goal is to draw upon feedback from hospital visits in order to continually improve upon the fundamental elements of quality healthcare: dependable, quality patient care, successful medical results and patient satisfaction. All feedback from patients as well as their relatives and friends are taken into consideration. Rather than a one- sided evaluation mechanism. The American Hospital self-evaluates its system and management and updates it according to the feedback it receives.